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Call Center Reporting Guide

If you are currently on the newest platform and have Office Manager/ Call Center Supervisor user scope on the web portal (cp.activepbx.com) and would like more information on managing Call Center Reports, please see the attached document.

NOTE: In order to have Call Center Reporting enabled, it must be part of your plan.

If you have any questions, please contact our support team at 786-718-1820 option 1, or create a support ticket by sending an email to support@activepbx.com 

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